FAQ's
The following is a list of questions we are commonly asked.
We hope that many of the questions you may have can be answered here. If you wish to contact us directly with a particular question, please click on our Contact Us Page. Our customer service people are ready to meet your needs.
Please click a question below to see its answer:
$250 total order, not per item.
We have Customer Service Representatives available from 7 AM to 5 PM EST Monday through Friday. We can be reached through this site 24/7, as well as by FAX or E-Mail anytime.
For bottles, cans and jars, we do not. However, we do sell less than case quantities on pails and drums. For closures, you can certainly buy less than a case, and we will match quantities of containers and closures.
Certainly! You may pick up your order either from our Cincinnati or Columbus location during normal business hours.
In general, we deliver on our trucks free of charge to Greater Cincinnati, Columbus, Dayton, Lexington, KY, Louisville, KY, and Indianapolis, IN. Free delivery applies to customers along the paths from our Cincinnati home to the large cities listed above.
Our full delivery policy can be found HERE.
Our current pallet policy can be found HERE.
A gross is an industry standard term for 144 or 12 dozen bottles, and is commonly used in pricing glass containers.
Absolutely! If there are some items you are interested in, or if you need to do compatibility testing we would be happy to send samples to you free of charge.
Most of the containers we sell do not come with caps/closures. This is due to the varying needs of our customers. Closure choice depends on the material being contained, whether or not there is a need for dispensing, child resistance, etc. Please contact one of our customer service representatives to determine the appropriate cap/closure for your needs.
Certainly! We utilize UPS, DHL, FedEx and a variety of LTL carriers for shipments outside our delivery area. We aggressively negotiate with our carriers for the best discounts to keep your costs in check.
We accept Visa, MasterCard, Discover and American Express credit cards, and of course cash. If you would like to apply for an open account, please download a credit application and return it to us. Our open account terms are 1% - 10 / Net 30 days.
Our credit application can be downloaded HERE. Please fill it out and return it to us at your convenience.
Due to the rapid cost fluctuations in the products we sell, we do not publish a price list. Most of the products we sell are very sensitive to changes in energy pricing. Plastic containers and closures are based on oil while glass and metal are energy intensive to produce. Our Customer Service personnel will be happy to provide up to date pricing on any items you are interested in. We offer price discounts for larger quantity purchases.
No, we do not manufacture the products we sell. We are a Wholesale Distributor representing several hundred manufacturers in several different product lines.
As a Distributor, we represent several hundred Manufacturers. Many of them only sell through Distributors, and virtually all have high minimum purchasing quantities. Additionally, we act as an extension of your purchasing staff, searching for the containers and closures you require. We also carry an extensive standing inventory which insulates our customers from long lead times from manufacturers. In short, we make your business more efficient, and save you money.
Flint is the industry term for clear glass.